How AWARE Works

How can I access AWARE resources for my child?
Each school in Cocke County has a school counselor who has been trained to assist our students and their families with concerns related to mental health. In addition, the school district and the AWARE office have placed three Student Support Specialists in schools to provide more in-depth support of students and families. The three individuals cover multiple campuses each. Contact your school counselor or student support specialist if you have concerns about your child.

What additional professional counseling services are available to help?
The Cocke County Schools AWARE Office has contracted with the Helen Ross McNabb Center to provide in-school counseling services for students in need of additional counseling support.

Where do these sessions take place?
These sessions are scheduled with parent permission and conducted in a private setting at school. The counseling services are less disruptive of the child’s instructional time and easier for parents by reducing the appointment process outside of school. We bring the needed professional support to your child.

What about my child’s privacy?
All services and services made available through the AWARE program are private and confidential. Cocke County Schools and contracted service providers will honor your child’s privacy guaranteed under FERPA (Federal Educational Rights and Privacy Act) and HIPPA (Health Insurance Portability and Accountability Act).

Do I have to pay for the counseling services?
Helen Ross McNabb Center handles all payer source issues and questions from parents or guardians regarding billing for mental health care provided by their professional counselors.